CHICAGO MARRIOTT O'HARE HOTEL

2026-07-27: Complaint

Pass w/ Conditions

• Not Critical: CHI-10 — ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO PAPER TOWELS AT EXPOSED HAND WASHING SINK IN PREP/DISHWASHING AREAR IN BANQUET AREA. INSTRUCTED TO MAINTAIN PAPER TOWELS AT ALL EXPOSED HAND WASHING SINKS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION ISSUED.
• Not Critical: CHI-23 — PROPER DATE MARKING AND DISPOSITION - Comments: FOUND READY TO EAT TCS FOODS IN WALK IN COOLER NOT DATE MARKED. INSTRUCTED THE PERSON IN CHARGE THAT ALL READY TO EAT TCS FOODS HELD FOR 24 HOURS MUST BE PROPERLY DATE MARKED WITH THE DATE THE FOOD WILL BE SOLD, DISCARDED OR CONSUMED. PRIORITY FOUNDATION 7-38-005.
• Not Critical: CHI-37 — FOOD PROPERLY LABELED; ORIGINAL CONTAINER - Comments: OBSERVED FOOD ITEMS OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.
• Not Critical: CHI-43 — IN-USE UTENSILS: PROPERLY STORED - Comments: OBSERVED ICE SCOOP LAYING ON TOP OF ICE MACHINE. INSTRUCTED MANAGER TO STORE ICE SCOOP HANDLE UP ABOVE ICE TO PREVENT CONTAMINATION.
• Not Critical: CHI-47 — FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED TORN/DAMAGED RUBBER GASKET ON DOOR OF THE WALK-IN COOLER IN THE BANQUET AREA. PREP AREA BY THE HANDSINK ; INSTRUCTED TO REPAIR OR REPLACE GASKET.
• Not Critical: CHI-49 — NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: THE FOLLOWING NOT CLEAN- OBSERVED ACUMULATED FOOD DEBRIS ON PREP AND DISHWASH AREA SHELF TOPS/LOWER SIDE OF SHELVES, BAR TABLE TOP/DRAINS, INTERIOR OF PREP AREA/DISHWASH AREA SINKS AND INTERIOR OF PREP AREA CABINETS. MUST CLEAN EQUIPMENT AND MAINTAIN.
• Not Critical: CHI-51 — PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED LOW PRESSURE AT BOTH MEN AND WOMEN EMPLOYEES WASHROOM. INSTRUCTED TO REPAIR AND MAINTAIN.
• Not Critical: CHI-52 — SEWAGE & WASTE WATER PROPERLY DISPOSED - Comments: OBSERVED GREASE TRAP AT THREE COMPARTMENT SINK TO BE LEAKING EXCESSIVELY AND INOPERABLE, CAUSING WASTE WATER TO DRAIN ONTO FOOD PREP AREA FLOOR IN THE BANQUET DISHWASHING AREA. INSTRUCTED PERSON IN CHARGE TO REPAIR AND MAINTAIN AT ALL TIMES. ENGINEER WAS ABLE TO FIX DURING REPORT WRITING. PRIORITY #7-38-030(C). CITATION ISSUED
• Not Critical: CHI-55 — PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED SOILED MOP HEADS NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING.
• Not Critical: CHI-58 — ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENT.