Before you dine, check the sign.
POTBELLY SANDWICH WORKS, LLC
3636 N WESTERN AVE, CHICAGO, IL, 60618
Health Inspection: okay
Official health department data. Inspected 2026-05-15; refreshed 2026-10-13. May lag the official record. Check the official source
8 findings at the latest imported inspection (2026-05-15), classified as noncritical violations. These dated findings do not mean the establishment failed overall or that issues remain unresolved.
Inspection history and recorded findings
2026-05-15: Canvass
Pass w/ Conditions
- Not Critical: CHI-1 — PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: THE PERSON IN CHARGE DOES NOT HAVE CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
- Not Critical: CHI-2 — CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER ON SITE WHILE TCS FOODS ARE BEING PREPARED AND SERVED SUCH AS MEATBALL, SOUPS, SANDWICHES, SWEET PORK BBQ ETC. PER MENU ON SITE. INSTRUCTED ABOVE TO OPERATE WITH A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER AT ALL TIMES FOOD IS BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION7-38-012 CITATION ISSUED.
- Not Critical: CHI-5 — PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS - Comments: THE PERSON IN CHARGE UNABLE TO PROVIDE PROCEDURE FOR RESPONDING TO VOMIT AND DIARRHEAL EVENTS. INSTRUCTED FACILITY TO DEVELOP AND MAINTAIN PROCEDURE/PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED
- Not Critical: CHI-38 — INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OUTER OPENINGS NOT PROTECTED. OBSERVED DOUBLE FRONT ENTRANCE DOOR WITH 1/2 INCH OPENING BETWEEN BOTTOM DOOR. MUST MAKE DOOR RODENT PROOF TO PREVENT PEST ENTRY.
- Not Critical: CHI-51 — PLUMBING INSTALLED; PROPER BACKFLOW DEVICES - Comments: OBSERVED EXPOSED HANDWASHING SINK DRAINING SLOW IN REAR DISHWASHING AREA. MUST REPAIR AND MAINTAIN AT ALL TIMES.
- Not Critical: CHI-55 — PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED AN EXCESSIVE AMOUNT OF DUST BUILD UP ON CEILING VENTILATION VENTS IN FRONT PREP AREA AND REAR DISHWASHING AREA. MUST CLEAN AND MAINTAIN AT ALL TIMES.
- Not Critical: CHI-55 — PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED DIRT AND FOOD DEBRIS ON FLOOR DRAINS THROUGHOUT PREMISES. MUST CLEAN AND MAINTAN AT ALL TIMES.
- Not Critical: CHI-57 — ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING - Comments: OBSERVED EMPLOYEES ON SITE WITH NO FOOD HANDLER TRAINING CERTIFICATES. INSTRUCTED MANAGEMENT THAT ALL EMPLOYEES ARE REQUIRED TO HAVE THE FOOD HANDLER CERTIFICATES AT ALL TIMES AND NEW EMPLOYEES HAVE A 30 DAYS GRACE PERIOD TO OBTAIN THEIR CERTIFICATION.
Inspection results are separate from diner opinions. Favorable overall ratings do not negate individual findings.
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