Before you dine, check the sign.

POTBELLY SANDWICH WORKS

303 W MADISON ST, CHICAGO, IL, 60606

Health Inspection: violations

Official health department data. Inspected 2026-04-29; refreshed 2026-10-11. May lag the official record. Check the official source

3 findings at the latest imported inspection (2026-04-29), including 1 critical violations. These dated findings do not mean the establishment failed overall or that issues remain unresolved.

Inspection history and recorded findings

2026-04-29: Canvass

Pass w/ Conditions

  • Critical: CHI-33 — PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: OBSERVED FRONT SERVICE LINE AREA SMALL LINE COOLER IN POOR REPAIR, INTERNAL AMBIENT AIR TEMPERATURE OF 50.5F AT TIME OF INSPECTION. PERSON-IN-CHARGE AWARE OF INADEQUATE COLD-HOLDING EQUIPMENT AND TAGGED COOLER WITH SIGNAGE INSTRUCTING STAFF NOT TO USE PRIOR TO INSPECTOR ARRIVAL. TAGGED EQUIPMENT WITH INSTRUCTIONS TO CONTACT CDPH ONCE EQUIPMENT IS REPAIRED OR REPLACED AND PRIOR TO USE. PRIORITY VIOLATION. 7-38-005 NO CITATION ISSUED.
  • Not Critical: CHI-44 — UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: OBSERVED CLEAN EQUIPMENT STORED DIRECTLY NEXT TO HANDWASHING SINK AT THE WAREWASHING AREA. INSTRUCTED TO RELOCATE CLEAN EQUIPMENT OR PROVIDE BARRIER BETWEEN HANDWASHING SINK BASIN AND CLEAN EQUIPMENT STORAGE TO PREVENT CONTAMINATION AND MAINTAIN ALL CLEAN EQUIPMENT WHERE IT IS NOT AT RISK OF CONTAMINATION FROM SPLASH OR SPILLAGE.
  • Not Critical: CHI-55 — PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED FLOOR BENEATH SHELVING IN THE WALK-IN COOLER AND REAR DRY STORAGE HALLWAY AREAS TO BE SOILED WITH DRIED FOOD DEBRIS AND OTHER SOILS. INSTRUCTED TO CLEAN FLOORS AND OTHER PHYSICAL FACILITIES AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF DRIED FOOD DEBRIS AND OTHER SOILS AND MAINTAIN.

Inspection results are separate from diner opinions. Favorable overall ratings do not negate individual findings.

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