BRITISH AIRWAYS

2015-08-24: Short Form Complaint

Pass

• Not Critical: CHI-31 — CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES - Comments: MULTI USE UTENSILS NOT PROPERLY STORED. INSTRUCTED TO INVERT UTENSILS TO PREVENT CONTAMINATION BEFORE USE AND HAVE UTENSILS ON TABLES WRAPPED OR PLACED WHEN CUSTOMER ARRIVES
• Not Critical: CHI-32 — FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: ONE OF TWO DISH MACHINE IN REAR PREP NOT MAINTAINED. INSTRUCTED TO REPLACE OR REPAIR DOOR OR REMOVE DISH MACHINE.
• Not Critical: CHI-34 — FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED - Comments: FLOOR BETWEEN AND UNDER EQUIPMENT NOT CLEAN. INSTRUCTED TO DETAIL CLEAN DAILY.
• Not Critical: CHI-36 — LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED - Comments: LIGHT BULB NOT WORKING IN REAR PREP AREA. INSTRUCTED TO REPLACE NON-WORKING BULBS.
• Not Critical: CHI-38 — VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED - Comments: HOT WATER BEVERAGE MACHINE NOT PROPERLY INSTALLED. INSTRUCTED TO INSTALL BACKFLOW PREVENTER ON UNIT WATERLINE.
• Not Critical: CHI-45 — FOOD HANDLER REQUIREMENTS MET - Comments: ESTABLISHMENT HAS NOT MET REQUIREMENT FOR FOOD HANDLERS TRAINING. INSTRUCTED THAT ALL FOOD HANDLERS MUST COMPLETE FOOD HANDLERS TRAINING WHEN POTENTIALLY HAZARDOUS FOODS ARE BEING HANDLED.